Effective Date: 18/03/2025

At Hunar House, we value the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Introduction

We are committed to protecting your personal information. The purpose of this Privacy Policy is to explain how we collect and use personal data provided by you while interacting with our website and services.

2. Information Collection

We may collect the following types of data:

• Personal Information: Name, email, phone number.
• Non-Personal Information: User’s IP address, browser type, and other technical data collected automatically via forms or chat boxes (if enabled).
• Sensitive Information: We do not collect sensitive information such as financial or health data.

3. Purpose of Data Collection

We collect personal data for the following purposes:

• To provide and improve our services.
• To assist with customer support.
• To enroll users in classes or collect admission data.
• To better understand the background and interests of our users in relation to their educational goals.

4. Data Sharing and Disclosure

We do not share or disclose your personal data to any third parties.

5. Data Retention

We do not have a set retention period for personal data. We retain data as long as necessary based on system requirements or our needs, and we may delete data at any time.

6. User Rights and Choices

You have the right to:

• Request deletion of your personal data.
• Decline cookies or unsubscribe from marketing communications.
• Contact us for any privacy-related queries or concerns.

7. Cookies and Tracking Technologies

We use Google Analytics to improve user experience, track website performance, and reach potential new users. You can opt-out of Google Analytics tracking by adjusting your browser settings or using other tools as described in Google’s privacy policy.

8. Data Security

We implement industry-standard security measures to protect your personal data, including the use of secure servers to safeguard your information.

9. Age Restrictions

Our services are not restricted by age, and we do not impose any age-related limitations for accessing our website or services.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated effective date. Please review this policy regularly to stay informed of any updates.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

• Phone: +92 347-4783380
• Address: Girls Degree College Road, Madina Market, Muzaffarabad
• Contact Page: Hunar House Contact
• Email: info@hunarhouse.edu.pk